Vacancy expired!
We are looking for seasonal as well as regular member of the inbound contact center as full-time Call Center / Customer Service / Teleservices Representatives in Texarkana, Texas. Please indicate whether you apply for SEASONAL (full-time) employment, running until mid December 2019 or you are experienced and are seeking REGULAR (full-time) employment.
We offer: ÂGlobal opportunities to thrive in a career you love ÂA passionate culture that champions brilliant work ÂWork with some of the worlds best-known brands Your role entails: A thorough understanding of health plans, their benefits and features Educating callers in a conversational manner utilizing probing questions Handle inbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar Provide optimal caller experience by effectively utilizing all resources to ensure single call resolution Acquire caller and enrollment related information and input all information into multiple tools while multi-tasking with accuracy. Qualifications and Knowledge we are looking for: Candidate must possess a high school diploma or equivalent (seasonal + regular) Type 35 wpm without errors (seasonal + regular) 1 year or more call center experience (for regular staffing) technical ability (for regular staffing) Skills that make you a good match: Basic computer, written and verbal communication skills Professional grammar and ability to read and write English Excellent listening and comprehension skills with an attention for detail Multi-tasking (typing while navigating different interfaces and talking) Prior medical or health insurance experience Formal requirements: Availability to work flexible shifts including holidays, weekends and evenings Are you an active listener and sales-oriented? Then we cannot wait to meet you - apply with just one click!
Harte Hanks is an Equal Opportunity Employer: m/f/d/v
Vacancy expired!