Digital Capability SpecialistAt a glancePosition:Digital Capability SpecialistPrimary locationMidland (MI, USA), Michigan, United States of AmericaSchedule:Full timeDate Posted:02/29/2024Job Number:R2049021Additional Locations:Sao Paulo (BRA)DescriptionAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. The journey to a real-time Digital Dow is playing a critical role in helping Dow achieve its ambition to become the world’s most innovative, customer-centric, inclusive and sustainable materials science company. We’re bringing together the best of Dow’s people, processes, technology and data to create a seamless, well-harmonized and boundaryless company that delivers greater value to our customers, employees, shareholders, communities and planet.Technology is not the underpinning of our journey. Leveraging technology to change the way we think and work is. We are accelerating that journey to deliver breakthrough capabilities that will keep Dow ahead in an everchanging world.About you and this roleDow's CommercialDigital Experience teamis looking for aDigital Capability Specialist. This position can be located inMidland, MI or Sao Paulo, Brazil. Working under the direction of the Commercial Digital Content Marketing Leader, you will act as a subject matter expert for a content marketing capability aligned to our digital experience strategy.In this role you will collaborate across teams to identify opportunities and deliver customer-focused solutions, utilizing or creating tools and resources for implementation, adoption, and utilization. You are a self-starter and champion of best practices who will be responsible for managing activities across multiple businesses, regions and functions to ensure the most efficient and effective delivery. You will also be part of a broader digital team focused on leveraging and extending dow.com and other content marketing capabilities.Responsibilities
Helps to executes the Digital Experience strategy through our content marketing capabilities
Works closely with stakeholders to define strategies and activities required to reach their growth objectives
Ensures consistency across platform by following established guidelines and work processes
Organizes updates, routing, and production/delivery of projects
Collaborates with cross-functional teams to align on digital and digital capability strategies
Leverages key metrics and tools to measure effectiveness of programs and activities
Manages the rollout and implementation of new capabilities, from work process to change management and training
Support documentation of workflow and requirements for new enhancements and capabilities
Works within agile methodology, own backlog of features and enhancements, ensuring quality of requirements and details are ready to handoff to development teams
Knowledge, Skills & Abilities:
PROCESS ORIENTATION: strong process perspective, understanding, and a constant desire for identifying and implementing continuous process improvements to deliver value, standardization, simplification, speed and innovation.
PLANNING & ORGANIZATION: ability to effectively plan key tasks, participate in medium to large global initiatives concurrently and balance multiple priorities without compromising existing service levels and customer satisfaction
COMMUNICATION: ability to effectively communicate and build relationships across organizations, geographies, functions, and at multiple levels; strong documentation, training and facilitation skills; able to translate complex, technical information into laymen’s terms
CROSS-FUNCTIONAL TEAMWORK: has strong organizational awareness, manages conflict constructively, values diversity and is capable of building positive relationships and collaborating across multiple teams and disciplines.
DRIVE: entrepreneurial mindset and initiative with strong bias-to action
CHANGE MANAGEMENT: a solid understanding of change management, resilient, and energized by frequent change; experience leading change initiatives is a plus.
Qualifications
A minimum of a bachelor’s degree or relevant military experience at a U.S. E6 rank or Canadian Petty Officer 2nd Class or higher.
A minimum of 2 years of relevant experience.
For U.S. Applicants: A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Additional notes
Note: Relocation assistance is not available for this position.
Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you needwhen you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
Become a Dow shareholder through various employee stock programs.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Global Paid Time Off (PTO) policies:
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Join our team, we can make a difference together. About DowDow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.