Job Details

ID #2141256
State Minnesota
City St cloud
Full-time
Salary USD TBD TBD
Source Minnesota
Showed 2019-04-23
Date 2019-04-17
Deadline 2019-06-16
Category Retail/wholesale
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NAPA Auto Parts (Counter Person) - Full Time & Part Time (St. Cloud)

Minnesota, St cloud 00000 St cloud USA

Vacancy expired!

Job Description

NAPA Central MN is a locally owned group of 20 NAPA Auto Parts stores in Central MN. We specialize in Domestic and Import Automotive Parts, Ag and Heavy Duty Parts, Tools and Equipment, Automotive and Industrial Paints, Machine Shop Services, and Accessories.

Our NAPA of St. Cloud location is currently seeking a person for a Full-Time counter sales position. This is an in-store sales/customer service position with many opportunities for advancement.

The position includes taking commercial orders ordered in via phone or internet and helping retail customers in-store find parts.

The successful applicant will be customer service oriented, and provide Exceptional Customer Service through face to face contact with customers inside the store location and out.

The applicant will need a basic knowledge of automotive parts and the aftermarket industry. Automotive knowledge and customer service experience are a plus.

This position also includes but not limited to:

Customer Satisfaction

Complete projects as assigned by manager

Maintain communications with Manager

Work with the Manager to better communications / service.

Use electronic and paper catalogs to source automotive parts for customers

Responsible for store profitability through:

Good store communications

Answer phones according to NAPA Central MN procedures

Be fast and accurate

Offer all product options to customer

Always tell the customer what you can do for them

Ask for the sale!

Always ask for add-on sales

Process returns promptly, accurately (No Hassles)

Record all lost sales in the computer system.

Work with delivery system and drivers for top notch service.

Notify manager of any problems with customers

Put parts in their correct place

Maintain catalogs and price sheets; always current

Store appearance (clean & organized)

Customer service follow-up

Help train less experienced team members.

Protect the stores interest

Keep management informed of competition

Store security

Handle yourself as a professional, set an example

Requirements

Valid Drivers License

Driving Record Acceptable to Our Insurance Company

Able to lift up to 50 pounds

Automotive experience/knowledge

Vacancy expired!

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