Job Details

ID #1992812
State New Mexico
City Albuquerque
Full-time
Salary USD TBD TBD
Source New Mexico
Showed 2019-03-19
Date 2019-03-19
Deadline 2019-05-18
Category Software/QA/DBA/etc
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Database Coordinator (Albuquerque, NM)

New Mexico, Albuquerque 00000 Albuquerque USA

Vacancy expired!

Company Description

Behavior Change Institute is a nationally recognized service agency that specializes in providing Applied Behavior Analysis (ABA) therapy for children diagnosed with autism and their families. We are always looking for motivated professionals who share in our commitment to improving the wellbeing of others!

Job Description

The Database Coordinator serves as a direct support to Behavior Change Institute's employees, maintaining optimal functionality of company SaaS platforms and utilizing excellent communication and customer service skills to ensure company stakeholders are maximizing available technology.

Essential Duties Include The Following:

CentralReach Database Management

Maintain database, including managing permissions, updating pay rates, and completing other systems maintenance task to ensure ease of use for all users.

Provide database support and training, including addressing staff questions, updating internal database manuals, and creating training materials for the rollout of new database functionalities.

Manage payer additions and changes by updating client profiles, authorizations and billing codes.

Manage adoption and implementation of new database technology/functionality.

Monitor database performance and communicate deficiencies to technology partners and managers.

Transmit information into database, make requested changes and updates to billing, treatment authorizations, user info etc.

Software Management

Manage administrative functions of other essential SaaS programs, including RingCentral (Fax), AnswerConnect, Telephone Answering Service), Zoom Meetings (Video Meeting Service), and Sococo (Virtual Office).

Process all internal trouble tickets and work orders related to use of BCIs essential SaaS platforms.

Stay apprised of software updates and manage all related internal communication and trainings.

Hours & Availability Requirements

Part-time position (approximately 25 hours per week) M-F during typical office hours

Must be available to work online weekdays between 9-5 MT

Qualifications

Minimum Qualifications:

Minimum of 1-year database management / SaaS administration experience.

Impeccable orientation to detail.

High level of professionalism.

Customer Service experience.

Preferred Qualifications:

Experience with CentralReach and other SaaS programs

Software coding/design

Additional Information

We take great pride in our professional team and therefore we provide competitive pay and ongoing opportunities for professional development and advancement!

Please APPLY ONLINE at: https://link.do/NCxMC

Vacancy expired!

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