Answering incoming calls - Receives and directs company phone inquiries to the appropriate personnel
Gather customer information
Schedule and coordinate service calls
Greets and directs walk-in customers in a friendly, helpful manner
Maintains clean work and customer areas
Assist in general office duties such as reception, filing, mail, and other duties as assigned
Complete customer contracts for billing
Data entry using Quick Books and Excel spreadsheets
Provide support to other personnel