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Job area:
Managerial
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Cleveland, Emerald Pkwy
Division:Air & Sea
Job Posting Title: Branch Manager - Cleveland
Time Type: Full Time
Summary
The Branch Manager's responsibility is to spend equal amounts of time in three areas: growing and maintaining customers, developing our people, and managing the financial and operational aspects of the business.
Duties and Responsibilities
Visit customers to grow new business and maintain existing business
Support an infrastructure capable of providing ongoing customer service
Hire people with appropriate skill sets to support company goals and objectives and provide support for those people to do the same
Smoothly assimilate new hires into the organization and provide support for subsequent levels of management in the branch to do the same
Set performance goals and expectations
Conduct regular performance appraisals and ensure that subsequent levels of management in the branch are doing the same
Reward, recognize, and retain employees when appropriate
Use flash reports and monthly reports to ensure profitability
Manage cash flow and DSO
Grow revenue
Increase net income
Control expenses and maximize transportation yield
Identify and remove non-value added steps from operational processes and/or support the branches effort to do so
Educational background / Work experience
Bachelor's degree in Business Administration, Transportation Logistics, Supply Chain Management, Finance, or related field from an accredited 4-year university program preferred, with at least 7 years' experience progressive work experience
10 years industry experience may substitute for the education and experience requirement
Strong creative problem solving and analytical skills
Excellent judgment and initiative
Demonstrated leadership, people, and process management skills
Excellent verbal and written communication skills
Excellent relationship building skills
Good listener
Politically adept; able to maneuver in large organizations
Demonstrated ability to work in a matrix environment must work well across multiple units across the company
Both a team builder and a team player
Must work well under pressure as a self-starter, handling multiple tasks - ability to work across many accounts, projects, and/or issues and prioritize effectively
Internally motivated, self-starter with ability to plan, organize and establish priorities to meet goals and achieve results.
High Integrity
Computer Skills
Must have general knowledge of Microsoft desktop applications such as PowerPoint, Word, and Excel
Function / Market & Industry Knowledge / Business Acumen / Processes
Supervisory Responsibilities (if any)
Lead and manage diverse team through influence and persuasion, often without direct oversight
Collaborate closely