Vacancy expired!
BenefitElect is looking for a Systems Analyst to implement and support client solutions for a rapidly growing Benefit Administration platform. The Systems Analyst will support a portfolio of complex client implementations to deliver software solutions to HR Benefit and Administration teams. They will act as a client advisor while engaging clients remotely and on-site as needed. The Systems Analyst plays an essential role in ensuring that complex projects are delivered on time and on-budget and requires a unique mix of hands-on execution, savvy client management and drive to champion value with BenefitElect clients.
BenefitElect provides an exceptional opportunity to join a high growth company, engage new clients, and establish BenefitElect as a leading solution provider in HR strategy and administration. We are looking for innovative candidates who are excited to go beyond individual success and contribute to the development of best practices, methodologies and new offerings.
Responsibilities:
Lead the discovery, design and implementation of BenefitElect SaaS solutions for clients
Analyze benefit product and plan structure, rates and rule specifications to design client focused solutions
Complete requirements analysis, ensuring that requirement documentation is complete, concise, clear and understandable across various client contacts, including IT, HR, development and management teams
Through a proficient, in-depth knowledge of system functionality and features, configure BenefitElect to meet client needs for accurate benefit enrollment and management
Provide clear and consistent updates to client, broker and internal teams on implementation progress
Drive client transition from implementation to the on-going use of BenefitElect through training and testing
Take full ownership and accountability of client satisfaction, planning, communication and results
Work effectively with all members of the BenefitElect organization to address and resolve client issues
Address challenges quickly and effectively for prompt resolution to issues
Obtain and analyze EDI integration specification documents from carriers and other vendors
Design new EDI file requirements based on specification documents and discussion with vendors
Coordinate with EDI development team to create, test and deploy new EDI integration files
Requirements:
Must be resourceful, versatile, and willing to take ownership
Ability to effectively manage multiple competing priorities, meet aggressive deadlines, identify opportunities, and drive to outcomes with minimal supervision
Exceptional written and verbal communication skills and ability to lead presentations, facilitate discussions, and advocate new ideas with executives
Strong attention to detail and personal accountability
Comfortable managing client relationships and taking a proactive position while navigating multiple stakeholders in a complex, cross-functional environment
Experience and Education:
Bachelor's Degree in business administration or related field of study, or 3-5 years of relevant work experience in Client Services, Project Management, Management Consulting, or Enterprise Software participating in and leading large, complex projects within a SaaS environment
Experience with payroll/benefit solutions, HRIS, insurance, HR and/or employee health insurance is a plus
Use of Microsoft Excel at an intermediate to expert level to troubleshoot data issues
Microsoft SQL Server Management Studio experience is a plus
Experience with Adobe Acrobat or NitroPro in PDF form creation is a plus
About BenefitElect, Bend, Oregon:
Our employees are the heart of our company. We are proud of our team and the success we have achieved together. We know that to produce high quality results for our clients, we need to ensure our employees have the support and resources they need to be their best selves. This desire to support our employees leads us to provide a creative and rewarding work environment with the following benefits:
Comprehensive health and wellness package, dental, vision, life insurance, disability insurance
Generous PTO policy
401(k) with employer match
Competitive compensation
Training and education
Company BBQs
Kitchen stocked with snacks to keep you going throughout the day
Team-building events
We are always looking for smart, talented additions to our staff who want to join a team of like-minded individuals.
Vacancy expired!