Vacancy caducado!
WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.Referral Specialist
Job Family: Customer Care
Type: Full time
Date Posted:Apr 04, 2024
Anticipated End Date:Jun 26, 2024
Reference: JR111978
Location:
NJ, ISELIN
PA, SEVEN FIELDS
NV, LAS VEGAS
CA, DOWNEY
IN, INDIANAPOLIS
FL, MIAMI
CT, ROCKY HILL
NY, BROOKLYN
CA, RANCHO CORDOVA
NY, BROOKLYN
MD, ANNAPOLIS
CA, BAKERSFIELD
WA, LAKEWOOD
CA, VISALIA
ID, MERIDIAN
NY, BROOKLYN
TX, EL PASO
MI, DEARBORN
CA, NEW PORT BEACH
AZ, CHANDLER
PA, HERMITAGE
IN, INDIANAPOLIS
NV, LAS VEGAS
IL, SPRINGFIELD
NV, RENO
CO, DENVER
FL, SPRING HILL
FL, HIALEAH
GA, SAVANNAH
FL, HIALEAH
CA, BREA
FL, HIALEAH
FL, HIALEAH
FL, MIAMI GARDENS
FL, MIAMI
FL, MIAMI
FL, MIAMI
FL, HIALEAH
FL, MIAMI
FL, MIAMI
FL, CUTLER BAY
FL, MIAMI
FL, MIAMI
TX, DENISON
FL, MIAMI GARDENS
FL, NORTH MIAMI BEACH
FL, MIAMI
IA, DES MOINES
OH, CINCINNATI
NY, NEW YORK
VA, RICHMOND
CA, LOS ANGELES
CA, APPLE VALLEY
NY, Buffalo
DC, WASHINGTON
NV, LAS VEGAS
MN, MENDOTA HEIGHTS
TN, KNOXVILLE
AZ, TUCSON
NC, MORRISVILLE
CA, SAN FRANCISCO
WI, MADISON
NY, ASTORIA
WV, CHARLESTON
DE, WILMINGTON
OH, SEVEN HILLS
RI, SMITHFIELD
MA, HINGHAM
SC, GREENVILLE
CA, PLACENTIA
CA, SANTA ANA
DC, WASHINGTON
IL, DEERFIELD
VA, RICHMOND
AZ, GREEN VALLEY
KY, SHELBYVILLE
NY, BRONX
FL, ALTAMONTE SPRINGS
TN, MEMPHIS
CA, UPLAND
CA, WHITTIER
VA, ROANOKE
CA, LA HABRA
CA, LAWNDALE
CA, LA MIRADA
NY, NEWBURG
VA, HARRISONBURG
CA, DOWNEY
NV, LAS VEGAS
VA, RICHMOND
VA, RICHMOND
CA, LONG BEACH
NV, LAS VEGAS
NY, EAST SYRACUSE
IL, SCHAUMBURG
VA, RICHMOND
MN, GILBERT
LA, METAIRIE
CA, NORWALK
NV, HENDERSON
GA, MIDLAND
CA, PICO RIVERA
NC, FAYETTEVILLE
CT, WALLINGFORD
CA, MONTEBELLO
NY, BROOKLYN
AZ, TUCSON
OH, MASON
FL, Miami
CA, LOS ANGELES
IL, CHICAGO
CO, DENVER
NV, LAS VEGAS
KY, Lexington
ME, SOUTH PORTLAND
VA, Norfolk
RI, Providence
HI, KAPOLEI
MA, WOBURN
MA, NEWTON 55 CHAPEL ST
VA, ARLINGTON
OH, COLUMBUS
NC, DURHAM
TX, BELLAIRE
TN, KNOXVILLE
NC, DURHAM
WA, VANCOUVER
FL, TAMPA
TX, DALLAS
FL, TALLAHASSEE
KS, TOPEKA
CA, WHITTIER
NY, Lake Success
CO, COLORADO SPRINGS
OH, NORWOOD
NJ, LAKEWOOD
GA, ATLANTA
TN, MEMPHIS
OH, DUBLIN
NY, ALBANY
VA, ASHBURN
CA, SACRAMENTO
CA, WALNUT CREEK
OH, CINCINNATI
GA, DECATUR
WA, SEATTLE
FL, NAPLES
TX, GRAND PRAIRIE
IL, CHICAGO
TX, AUSTIN
MI, DEARBORN
TN, NASHVILLE
GA, JASPER
TN, NASHVILLE
MO, ST. LOUIS
TX, HOUSTON
VA, CHESAPEAKE
MO, KANSAS CITY
VA, NORFOLK
TX, CONROE
TN, MURFREESBORO
CO, GREENWOOD
CA, LOS ANGELES
MO, ST LOUIS
MD, HANOVER
VA, Virginia Beach
CA, Cypress
NY, BROOKLYN
NY, BRONX
NY, COLLEGE POINT
MO, OVERLAND
NY, STATEN ISLAND
FL, CAPE CORAL
NY, QUEENS
NY, BROOKLYN
TX, NORTH RICHLAND HILLS
TX, SUGAR LAND
AL, HUNTSVILLE
TX, HOUSTON
NY, FLUSHING
TX, DALLAS
NY, SOUTH RICHMOND HILL
AL, BIRMINGHAM
GA, AUGUSTA
IA, W DES MOINES
TX, ROUND ROCK
MO, INDEPENDENCE
TX, COPPELL
TX, LUBBOCK
TX, SAN ANTONIO
GA, SANDY SPRINGS
MA, BOSTON
NY, HEMPSTEAD
TX, WACO
FL, Miami
OK, OKLAHOMA CITY
FL, VENICE
MO, ST. LOUIS
FL, PLANTATION
FL, FORT MYERS
NC, ASHEVILLE
FL, LARGO
FL, ORANGE CITY
NY, NEW YORK
FL, SARASOTA
FL, LAUDERDALE LAKES
GA, SMYRNA
FL, MIAMI
TX, WEBSTER
CO, DENVER
LA, DENHAM SPRINGS
TX, CORPUS CHRISTI
AL, MONTGOMERY
TX, BEE CAVE
NE, LINCOLN
NC, DURHAM
TN, BRENTWOOD
TX, SAN ANTONIO
NJ, PATERSON
MO, CAPE GIRARDEAU
TX, BELLAIRE
CO, ENGLEWOOD
MO, SPRINGFIELD
MO, COLUMBIA
VA, ASHBURN
MO, ST JOSEPH
OH, COLUMBUS
MS, JACKSON
NC, CARY
TX, SAN ANGELO
TX, KYLE
ID, MERIDIAN
CA, LOS ANGELES
TX, PLANO
FL, CLEARWATER
NC, WINSTON
AL, MONTGOMERY
GA, ATLANTA
TX, FORT WORTH
TX, AUSTIN
FL, W PALM BEACH
CA, FULLERTON
NY, BROOKLYN
AZ, TUCSON
FL, NEW PORT RICHEY
NC, RALEIGH
FL, FORT PIERCE
AZ, TUCSON
TX, PLANO
FL, LARGO
TX, AUSTIN
FL, ORLANDO
TN, KNOXVILLE
FL, OCALA
TX, EL PASO
CA, W COVINA
FL, MIAMI
FL, TAMPA
FL, MIAMI
FL, TAMPA
CA, WOODLAND HILLS
FL, JACKSONVILLE
MD, BALTIMORE
NJ, MORRISTOWN
WI, Waukesha
FL, PEMBROKE PINES
MO, JEFFERSON CITY
FL, HIALEAH
TX, EL PASO
OR, Beaverton
OH, MASON
KY, LOUISVILLE
TN, KNOXVILLE
TX, SAN ANTONIO
NH, MANCHESTER
GA, ATLANTA
TX, ARLINGTON
VA, CHESAPEAKE
NY, MIDDLETOWN
MO, Jefferson City
AZ, Phoenix
TX, KATY
AR, LITTLE ROCK
TN, HENDERSONVILLE
GA, ALPHARETTA
CA, Downey
DC, WASHINGTON
CA, HACIENDA HEIGHTS
AZ, TUCSON
CA, COSTA MESA
TX, LUBBOCK
CA, SAN FRANCISCO
FL, MIAMI
KS, TOPEKA
CA, CERRITOS
FL, Hialeah
CA, WHITTIER
PA, HARRISBURG
CA, PALO ALTO
TX, FORT WORTH
NY, LATHAM
DC, WASHINGTON
OH, COLUMBUS
TX, HOUSTON
CA, APPLE VALLEY
AZ, TUCSON
CO, Colorado Springs
DescriptionReferral SpecialistLocation: Remote must live within 50 miles from a Pulse PointA proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.We are looking for candidates to work on the New Jersey Crisis Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the factors that impact a person’s experiences in the mental health system, including but not limited to, race, ethnicity, gender identity, sexual orientation, language proficiency, religion, disability status, socioeconomic status, criminogenic risk, and history of trauma.Referral Specialist responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals.We operate 24 hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center, open 365 days, with varied 1st, 2nd, and 3rd shifts to include weekends.How you will make an impact:
Initiates and manages clinical referrals for pre-authorization.
Assigns escalated referrals to staff as appropriate.
Responds to requests following established processes, meets quality and production standards.
Enters referrals, documents communications and actions in system
Conducts follow-up calls or sends emails to individuals who initially reach out through the helpline in emotional distress or crisis.
Troubleshoots barriers encountered in obtaining services.
Reviews Safety Plan, where applicable, to ensure plans remain sufficient for current circumstances.
Coordinates identification of and referrals to local, state or federally funded programs and agencies.
Dispatch Mobile Crisis Teams where those services are available.
Prepares reports and maintains the database to retain validated resources and service offerings.
Requirements:
Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background
Preferred Skills, Capabilities and Experience:
Experience working directly with individuals in need of behavioral health services strongly
Knowledge of medical terminology preferred.
For candidates working in person or remotely in the locations below, the hourly range for this specific position is $15.38 to $24.29.Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJI In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Who We AreElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.How We WorkAt Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.EEO is the LawEqual Opportunity Employer / Disability / VeteranPlease use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.
EEO Policy Statement
Know Your Rights
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)Need Assistance?Email us (elevancehealthjobssupport@elevancehealth.com)
Vacancy caducado!