FT Bartender

Job Purpose:Under the general guidance of Restaurant Managers, assist in ensuring efficient service of all beverages and bar services.Duties & Functions:Must love and support their TEAM!Must love and take care of our guests!Must say “yes” and “thank you” often!Greet all guests warmlyPrepares and services beverages for servers and guests in a quick, efficient and friendly mannerProvides exceptional customer service to all guestsEnsures that guests are served in accordance to State and local guidelines regarding the service of alcoholPerforms proper cash, comp, and check control proceduresTakes inventory of the bar on a regular basisProvides guests with accurate information about the restaurant and property as well as entertainment offered in each as neededWorks with a sense of urgency to anticipate guest and team members needs when the opportunity arisesCommunicates with management, and service staff immediately to rectify any and all guest needs and requestsEnsures work area is in compliance with the Florida health codes at all timesFollows the company Inventory Control requirementsMust be able to pass pour test on a regular basisKeeps all stations stocked by polishing and distributing china, glassware, and silverwareResponsible for taking guests orders for in room diningUnderstand the operational set up and principle of the Restaurant, Hotel Pool /Bungalow, lounge, and barMaintain knowledge of all menus within the hotelProvide friendly, courteous and professional service at all timesMaintain thorough knowledge of all menus within the hotelAny other reasonable duties as assigned by the supervisor or managerADDITIONAL RESPONSIBILITIES Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.To be aware of and ensure constant compliance with all necessary operational policies including:Health and SafetyFood HygieneMaintenanceEmergency ProceduresLiquor LicensingSUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.Attend mandatory meetings including divisional meetings, staff meetings, etc.Participate in community events and ensure corporate social responsibility goals of the company are met.Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.Keep work area clean and organized.Ensure confidential documents are kept in a secured area.When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.Complete other duties as assigned by the Department Head.Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.Ensure compliance with the company’s policies and procedures.OTHER DUTIESAssimilate into the company’s culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards.Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.SAFETY REQUIREMENTSPersonal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.GROOMING/UNIFORMSAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.OTHERAdditional language ability preferred.