Warehouse manager will oversee ITC's 30,000 sqft exhibit warehouse managing both inventory and staff.
Requirements
5+ years of experience managing technical teams
5+ years of experience with event logistics, technical staging, rigging, A/V, and construction processes
Compelling communicator (and negotiator) at all levels of an organization
Understanding of applicable OSHA codes and safety regulations
Strong project management and organizational skills to effectively manage multiple projects simultaneously
Proven ability to maintain composure against obstacles; solving problems with keen insight
Willingness to work nonstandard work hours, weekends and travel as necessary
Adept at building relationships (internal & external) and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Job Responsibilities
Responsible for the inventory, repair, organization, and maintenance of ITC owned equipment in warehouse
Responsible for the inventory, repair, organization, and maintenance of client owned equipment in warehouse
Supervise all aspects of department team members including hiring, training, evaluating, coaching, and scheduling
Manage check-in/out and load/unload processes ensuring all gear meet ITC’s standards in working condition and appearance
Maintain accurate inventory records
Develop, implement, and maintain department policies and procedures, creating and managing operational excellence programs that are measurable and align with strategic goals and improve operational efficiency
Ensure safety through proper equipment maintenance, safety programs, maintaining a clean and organized working environment; maintain health and safety standards in compliance with DOT, OSHA, state and federal regulations
Develop a high-performing organization by promoting a positive, optimal work environment, eliminating barriers, coaching team in positive employee relations, including strategies to address employee concerns, recognizing outstanding performance, providing leadership, accountability, and effective feedback
Mentor and develop team members identifying growth opportunities for team members and facilitating training and development initiatives that improve service quality and increase client satisfaction
Contribute to ongoing improvement of internal processes providing best practice recommendations
Communicate regularly regarding project timelines and progress to ensure needs & expectations are consistently exceeded and escalates any issues or concerns as needed