Caddis Technology Group
Position Summary: We are seeking a highly motivated and results-driven Business Development Specialist to join our growing Managed Service Provider (MSP) team. In this role, you will be responsible for identifying, developing, and managing new business opportunities to drive revenue growth and expand our client base. You will work closely with the sales, marketing, and technical teams to develop strategic partnerships, generate leads, and close sales within the IT services sector. The ideal candidate should have a strong understanding of MSP services, IT solutions, and a proven track record of building and maintaining client relationships.
Key Responsibilities:
Identify and Target New Business Opportunities: Research and identify prospective clients within the SMB and mid-market sectors who may benefit from MSP services, such as IT support, cybersecurity, and cloud solutions.
Develop and Execute Sales Strategies: Work closely with the sales and marketing teams to develop and implement strategies for lead generation, pipeline management, and sales conversion.
Lead Generation and Outreach: Initiate contact with prospective clients via phone, email, social media, networking, and industry events to establish relationships and generate interest in our services.
Build and Maintain Relationships: Cultivate relationships with potential clients, understanding their IT needs, and positioning our MSP services as the best solution to meet those needs.
Manage Sales Pipeline: Track and manage prospects through the sales cycle, maintaining detailed records of interactions and progress using CRM software.
Collaborate with Internal Teams: Work closely with technical, sales, and marketing teams to ensure alignment in messaging, client needs, and service delivery.
Negotiate Contracts and Close Sales: Present proposals, negotiate terms, and close sales deals with new clients to meet revenue targets.
Market Research and Competitive Analysis: Stay informed about industry trends, competitor services, and market conditions to adapt sales strategies accordingly.
Attend Industry Events and Networking Opportunities: Represent the company at trade shows, conferences, and other events to build relationships and increase brand awareness.
Qualifications:
Proven experience in business development, sales, or a related role, ideally within the MSP or IT services industry.
Strong understanding of MSP services including IT support, cloud solutions, cybersecurity, backup and disaster recovery, and managed security services.
Excellent communication, negotiation, and presentation skills.
Demonstrated ability to build and maintain long-term client relationships.
Experience using CRM software to manage sales pipelines and client interactions.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Knowledge of the latest technology trends and how they affect businesses.
Bachelor's degree in business, marketing, IT, or a related field (preferred).
Preferred Qualifications:
Experience in the MSP or IT services industry.
Familiarity with IT solutions such as cybersecurity tools, cloud platforms (AWS, Azure), network management, and IT compliance requirements.
Proven ability to meet or exceed sales targets.
Benefits:
Competitive salary and commission structure.
Health, dental, and vision insurance.
401(k) plan with company match.
Opportunities for professional growth and development.
Dynamic and collaborative work environment.
Location: 212 S Tryon St # 1055, Charlotte, NC 28281