Local printing and publishing company has an open position for customer service / sales.
Qualifications:Communicates well with the public in a professional manner
Self-starter who can work independently
Outgoing
Experience in the Graphic Communications/Printing industry a plus
Adept with using a computer and experience in the Microsoft Office suite of software, including Excel
Ability to think quickly and solve problems
Attention to detail is a must
Essential Responsibilities:
Providing outstanding customer service through both oral and written communications.
Maintain existing customer relationships and work to create new customer relationships.
Prepare and process quotes, orders, and sample requests.
Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.
Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
When appropriate, advise customers on best strategies to achieve their desired outcomes.
Other duties as assigned.
Additional Responsibilities:
Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus Pay
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
Weekends as needed