Vacancy expired!
- Monitor all network infrastructure systems for service level integrity and performance
- Perform network troubleshooting to isolate and diagnose network problems
- Install and manage network switching, routing and firewalling equipment
- Develop and maintain systems documentation as required
- Provide support for network and VoIP system administration
- Utilize Corporate Change Management procedures to ensure effective control management
- Utilize the IT ticketing system to manage incidents, escalations, and requests
- Assist in evaluating/selection of network and telecom hardware and software
- Maintain network infrastructure consistency and recoverability
- Perform daily monitoring while verifying the integrity and availability of all network systems
- Collaboratively liaise with other team members, departments, and appropriate vendors as required, following issues through to resolution
- Assist with implementation, troubleshooting, maintenance, and upgrades of network and telecom infrastructure
- University degree in Information Technology or equivalent
- 3 to 5+ years of LAN and WAN technical support
- Cisco Certification CCNA required
- Certifications in A+, Network+, and Security+
- Knowledge and understanding of ITIL framework
- Must be available to work extended hours (non-business) and some travel as required to support networks at our client’s mill locations
- Deep knowledge of IP networking and major Network Operating Systems
- Cisco
- Fortinet
- HP
- Extensive knowledge and hands-on experience designing, configuring, installing and supporting:
- Network switches
- Routers
- Firewalls
- VoIP hardware
- Network security infrastructure for LAN and WAN implementations
- In-depth knowledge of DHCP, DNS, network topologies, protocols, and security components
- Knowledge of wireless LAN, QoS, and VoIP infrastructure
- Knowledge of monitoring, predictive, and proactive procedures
- Experience working with service providers testing and troubleshooting analog and digital circuitry
- Excellent problem management, decision making, and customer service skills
- Excellent interpersonal and communication skills
- Ability to work effectively in a highly interactive and energetic team environment
- Project management skills applied to network deployment, upgrading, and general change management
- Strong troubleshooting and problem-solving skills
- Ability to self-direct and work under timeline pressures
- Continual upgrading of industry knowledge through research, formal education and vendor information
- CCNP preferred
- Fortinet experience and certification preferred
- Any offer of employment will be contingent on the successful completion of a full background check and drug screen
- Onsite in a business casual environment, with some option for remote / flex time
- Local Atlanta based candidates only
Vacancy expired!