Vacancy expired!
Posted Date: Oct 1, 2021
A family of companies and experiencesAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!great people. great services. great results.Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.JOB SUMMARYThe Technology Delivery Manager performs a project management function and is responsible for managing the implementation of retail front of house digital solutions, including: Point of Sale, Order and Pay Kiosk, Self Check Out, Mobile Ordering, Digital Signage and Cashless products at our healthcare client locations across the U.S. This position supports strategic and tactical activities that must be balanced to achieve the desired results.RESPONSIBILITIES- Prioritize and self-manage technology implementation projects (strategic, existing and new business) assigned by Sr. Manager
- Ensure product implementation plans are developed and executed within agreed upon timelines
- Conduct IT assessments at hospitals and create network diagrams that adhere to standards
- Assembly of hardware and network equipment, plus, troubleshoot routers, switches, vendor software onsite in a healthcare setting (hospitals and Sr. dining facilities)
- Navigate conversations on network requirements, interface throughput, hardware launch, and training on back of house solutions across multiple teams.
- Ensure that project estimates are accurate, complete and that scope changes are documented, and approved in advance of the work being performed
- Support other team members' projects as needed to achieve team success
- Communicate and lead calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
- Keep apprised of your project status, escalate concerns and provide regular updates to the Sr. Manager
- Adapt tools and processes to accommodate changes and improve accuracy and efficiencies
- Complete objectives and deliverables to align with organizational goals and team strategic direction
- Bachelor's Degree or equivalent work experience
- Minimum 5 years of technology project management experience
- Minimum 2 years of restaurant or retail operations experience; healthcare technology experience highly preferred
- Minimum of 5 years' experience in project management
- Advanced knowledge and experience in network diagrams and connectivity
- Working knowledge of restaurant or retail technology and terminology including point of sale systems, kitchen management systems, and Internet access technologies
- Service oriented collaborative approach to customer and peer relationships
- Energetic self-starter able to work independently in a fast-paced environment
- Highly developed sense of ownership, responsibility and commitment to quality
- Proven ability to manage multiple tasks and shifting deadlines
- Effective organization, planning, problem solving and analytical skills
- Strong communication, presentation and relationship-building skills
- Approximately 80% travel required (varies within season), including weekends and some holidays
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Vacancy expired!