Vacancy expired!
SummaryUnder limited supervision and in close collaboration with other Health Information Technology (HIT) teams, manages and directsthe functional implementation and maintenance of the application layer for a large complex integrated network of systems. Acts asliaison between operational teams and customer to manage customer expectations. Develops and implements processes to helpensure HIT operational roadmap is in alignment with customer needs. Supervises applications staff; assures reliability and securityof networks and systems and assists with regulatory compliance.
ResponsibilitiesPrimary point of contact for all HIT-managed enterprise application integrations and functional support. Collaborates with internalHIT staff to operationalize complex solutions for integrated systems.Ensures applications are configured to properly support the overall functionality, compatibility, stability and security of systemarchitectures. Enforces procedures and standards for software design, testing, and configuration management documentation.Designs, documents, implements, demonstrates and tests quarterly data backup/recovery processes to meet business continuityneeds. Reviews technical documentation and provides quality assurance on all aspects of application components.Provides change, release and access management for all application components under their support responsibility. Leads theapplications team to ensure compliance with all ITIL (IT infrastructure Library) standardized support and service delivery processes.Analyzes network and systems functionality to ensure optimal application performance; identifies andresolves incidents and works with other HIT departments to identify and correct problems; evaluates trends and recommends operationaland procedural improvements. Interprets user concerns, defines requirements, inputs recommendations toward solutions, andrecommends direction of new software strategies to improve business needs.Directs and assures proper integration with other systems and applications; coordinates work necessary tomeet goals and requirements. Directs the implementation and rollout of applications. Plans and coordinates the execution of softwareupgrades and replacement projects. Ensures optimal backup/recovery of software using best practices.Manages and schedules assigned staff. Develops goals and priorities, and assigns tasks and projects. Develops staff skills andcoordinates with senior leadership to devise applicable training plans. Counsels,trains and coaches application staff. Implements corrective actions and conducts performance evaluations. Provides leadership, directionand guidance in systems operational strategies and procedures.Manages special projects as required. Compiles and analyzes data. Develops and monitors project budgets. Prepares special andrecurring reports. Prepares expenditure justification studies.Coordinates activities with other HIT Managers to meet customer and user requirements. Serves on HIT committees and otherservices groups.KNOWLEDGE and SKILLS Knowledge of applicable statutes, rules, regulations, ordinances, codes, administrative orders and other operationalguidelines and directives. Knowledge of network and systems hardware and software- including but not limited to IP(version 4and 6), DNS, Cisco switch gear(switches, routers, wireless and PIX firewall), Microsoft(Windows Servers,SQL Servers, Active Directory and Exchange Servers),IBM(AIX, AS400, DB2, P-series, HACMP and Tivoli Storage Manager), Oracle Cache ,NetApp NAS and PureStorage SAN. Knowledge of network and systems engineering principles. Knowledge of technical support resources for hardware and software. Knowledge of the principles and practices of cost accounting and budgeting. Knowledge of ITIL (IT infrastructure library). Skill in effectively managing and leading staff, and delegating tasks and authority. Skill in assessing, analyzing, identifying and implementing solutions to complex problems. Skill in working within deadlines to complete projects and assignments. Skill in establishing and maintaining effective working relations with other employees.MINIMUM EDUCATION QUALIFICATIONA Bachelor's degree in Computer Science or related field. Progressively responsible professional/exempt work-related experience,education, or training may be substituted on a year-for-year basis for college education.MINIMUM EXPERIENCE QUALIFICATIONNon-supervisory Five (5) years of network and/or systems administration experience in an organization with at least 500 usersand 30 servers. An equivalent combination of relevant education and/or training may be substituted for experience.ANDSupervisory Two(2) years involving employee supervisionVacancy expired!