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At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an experiential destination just outside of Fairbanks, where guests from all over the world gather to watch the northern lights and experience Alaska’s beauty. We seek dedicated, friendly, energetic people who enjoy interacting with people from all over to join our team.
Job Title: Reservations Agent: The Reservations Agent is responsible for answering guest inquiries via phone, online and travel agents in a timely manner; maintaining an accurate record of reservations to include lodging, activities and shuttles; processing reservations and handling sensitive guest data.
Job Requirements: This job is located in Anchorage and may potentially have a hybrid schedule of in office and work from home days. Must be able to maintain a professional, friendly attitude with guests and coworkers; must be able to compose professional replies to guest inquiries over the phone and in written correspondence; must be able to work as a team with coworkers who may be working in a different location to ensure a quality experience for guests; may be required to lift objects up to 50 pounds; hours may be varied including weekends and holidays; must have a strong attention to detail and be able to prioritize work load.
Note: This is not an entry level position, 1 year administrative duties required.
Starting Pay: Depends on experience
Vacancy expired!