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Alaska Garden & Pet Supply, Inc. / Alaska Mill & Feed provides quality, competitive employment with opportunities for advancement. As an Employee Owned Company, we take pride in providing our customers with the best possible shopping experience by having a knowledgeable staff that has an ever-growing passion for pets and plants. Alaska Mill & Feed is a fast-paced, seasonally involved work place. There's never a dull moment here at the Mill. Join our team and enjoy a fun working environment.
Job purpose
This position will assist both the sales and operations departments as needed. Employees will answer phones and place orders for customers on a daily basis, and fulfill walk-in requests. Employees may also assist in other sales and operational duties as assigned.
Duties and responsibilities
Provides customer service to wholesale deliveries and will-call, bush and walk-in customers.
Courteously receiving customer requests for price quotations, purchase orders, order changes or adjustments and cancellations.
Maintain a working knowledge of produce commodities and be capable of providing expert consulting to our customers.
Performs data entry. 10 Key and data input accuracy are a must.
Evaluates invoices to check for accuracy of order and prices, and adjusts as applicable.
Checks and monitors accounts for past due and over-limit status.
Work with drivers on routing. Work closely with transportation and sales regarding deliveries of scheduled shipments.
Assist salespersons with communication of customer's needs, administrative tasks, and any special projects.
Maintain professional relationships with customers and fellow employees.
Must be punctual and have excellent attendance.
Monitors out-of-stock items using lost sales function and reports inventory problems.
Coordinates all paperwork flow between warehouse and office, including invoicing, tracing and filing.
Supports warehouse operations manager in verifying accuracy of orders.
Handles out-going mail, including Fed-Ex, UPS, USPS. Ensures accurate postage and fees are applied.
Receives incoming freight paperwork and enters documentation into log for tracking.
Updating order guides, calling customers to check on daily orders, as well as placing courtesy calls to customers.
Providing administrative support to upper level management.
Additional responsibilities as required.
Qualifications
Associates degree preferred, or 3 years plus experience office work or equivalent training or certification required.
Sales and/or customer service experience is essential.
Experience with Wholesale or distribution is a plus.
Experience with freight is a plus.
Must have excellent interpersonal human relations and teaming skills.
Must be quick and accurate with figures, attentive to detail, able to multi-task and have good follow through.
Must be skilled in time management and capable of meeting scheduled deadlines. Strong organizational and communication skills, with attention to detail and ability to prioritize are required.
Must have excellent phone and PC skills-especially Microsoft Office Suite. Position requires 10-key by touch, plus type 55+ wpm with proficiency and accuracy. Experience with AS400 system is a plus.
The successful candidate will be outgoing and prefer to work in a busy environment.
Physical Demands
Requires sitting or standing for long periods and ability to bend or stoop as needed.
Requires typing and working at a computer for long periods throughout the day.
Requires ability to use arms and shoulders to lift, reach overhead, mid-level and low-level.
Requires ability to walk varied distances on hard surfaces, climb stairs, and lift and/or move items that weigh up to 50 lbs.
Working Relationship
Works closely with and frequently assists management and sales staff. The successful applicant must have a positive and professional attitude, the ability to work in a team environment and under pressure.
Salary / Benefits
Salary: DOE
Benefits: Excellent benefit package includes medical, dental, life insurance, paid time off (PTO), 401K, ESOP participation. Pending completion of mandatory introductory period.
Directly reports to:
Vice-President/Sales Manager, President
APPLICATION INSTRUCTIONS:
Apply online at www.alaskamillandfeed.com. Applications also available at the front counter at 1501 E. 1st Avenue. Fax applications to 907-276-7416.
Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. Alaska Garden & Pet Supply, Inc. makes every effort to ensure that in every phase of its recruitment and selection process, equal employment opportunity is provided to all individuals, regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran's status.
Vacancy expired!