Job Details

ID #43570718
State Alaska
City Anchorage / mat-su
Job type Full-time
Salary USD $17.25/hour minimum + DOE 17.25/hour minimum + DOE
Source Alaska
Showed 2022-06-23
Date 2022-06-21
Deadline 2022-08-20
Category Technical support
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Product Support Technician I

Alaska, Anchorage / mat-su, 99501 Anchorage / mat-su USA

Vacancy expired!

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized six years in a row by Alaska Business magazine readers.

First National is seeking a Product Support Technician. This position’s primary function is to support internal and external customers for our commercial and consumer credit cards and online banking. The ideal candidate has previous banking experience, values the collective success of the team, strong communication skills, and has in-depth experience providing customer support by phone.

The Product Support Technician acts as liaison between bank's end users, customers, software development staff, and vendors to support the bank's processing systems; provides technical support.

EDUCATION and/or EXPERIENCE

Minimum: Two years banking or customer service. Familiarity with banking data and processes. Preferred: Familiarity with banking (FNBA) products and processing environment.

SKILLS and ABILITIES

Ability to keyboard 45 wpm and operate a 10-key calculator by sight required; word processing and spreadsheet software experience required, database software experience preferred. Must have good written and oral communication and interpersonal skills

FNBA Careers - Shaping Your Tomorrow:

Advancement Opportunities

Competitive Compensation

401(k) w/ Employer Matching- 100% Match, Up to the first 6% of Contributions

Generous Paid Time Off

Comprehensive Benefits

Team Environment

Family Friendly Culture

Plus many more great benefits

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today. All applications must be received through FNBA's website to be considered.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.

Vacancy expired!

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