Job Details

ID #10551125
State Alaska
City Southeast alaska
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Charter Global, Inc.
Showed 2021-03-03
Date 2021-03-02
Deadline 2021-05-01
Category Retail/wholesale
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IT Field Service Technician / ATM Technician

Alaska, Southeast alaska, 99801 Southeast alaska USA

Vacancy expired!

Position: IT Field Service Technician / ATM Technician

Location: Juneau, AK, USA

Customer Engineers –
  • Responsible for performing installation of hardware, hardware diagnostics, maintenance, and repairs, including multi-vendor maintenance with customer satisfaction and asset management as additional areas of responsibility: requires customer interaction while performing repairs, installations, etc.; requires ability to work nights, weekends, overtime, flex shifts; requires a willingness to travel, excellent interpersonal and relationship skills, and an innovative approach to problem-solving.
  • A commitment to quality and customer service also required. Resource must have a valid driver's license and dependable transportation. Loading and unloading of parts, tools and equipment required. Bending, stooping, walking, and lifting in excess of 25 pounds required.
  • A high school diploma or GED is required at a minimum.
  • Preferably 1- 2 years' retail/customer based experience.

Roles and Responsibilities
  • Complete full unit replacements, basic repairs, and light repairs on retail environment POS systems.
  • Troubleshooting with light repair of POS Register terminals, Flatbed Scanners, and all Register Peripherals-Front End and all outlying register locations.
  • Simple troubleshooting to be completed (reseating cables, reboot, double-dump) and parts replacement with use of whole unit parts in kit given.
  • Cleaning of equipment - Installation inclusive of software loads and upgrades.
  • Miscellaneous tasks as required and directed by NCR.

Please note:
  • Strong customer service, communication, problem solving, and analytical skills.
  • Work locations and schedules will be sent out from the company daily

Vacancy expired!

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