Vacancy expired!
Job Description:
Position SummaryThis is an addition funded by OCNI for MISP team. This job requires Production Support team member to identify possible production failure scenarios, creates incident tickets, suggest enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Take ownership of critical issues, enlist proper representation from other IT support teams and drive towards resolution. Work closely with all support partners. Resolves complex issues, Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills.Primary Skill- Java
- .Net
- Hands on application production support role in Information Technology
- Working knowledge with multiple technologies like IIS, Java, .Net, SQL Server, HTML, Oracle and similar Database technologies in production support scenarios
- Experience with Mulesoft, ITSM BMC Remedy
- Knowledge with MDX, Datastage, Database, SQL, Linux etc.
- Ability to manage conflicts and have very strong communication skills
- Application monitoring and automation experience
- Strong written and oral communication skills
- Basic scripting skills (Powershell)
- Experience with Web Services (SOAP/REST), SOAPUI, POSTMAN, JSON Schema, XML Knowledge with monitoring tools like Splunk, Introscope, AppDymanics, Sitescope
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Vacancy expired!