Production Technical Support I job vacancy

Vacancy expired!

Job Summary:

Signature Consultants is seeking a Production / Technical Support I for an opportunity with a client located in Chandler, AZ.

Responsibilities:

Handling customer technical support cases through phone and email submission
Updating the company website with tech tips and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
Maintaining system functionality by testing computer components
Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
Maintain client confidence by keeping their information confidential
Preparing reference material for users by drafting operation instructions

Qualifications:

Network design and implementation
Technology Call Center and or Customer Service experience
Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents
Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service
Exceptional vendor relationships
Outstanding knowledge of software maintenance
Excellent problem solving and analytical skills
Load balancing and scalability
Database performance modification
Process improvement
Software performance modification

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Vacancy expired!

ID	#39994788
State	Arizona
City	Chandler
Job type	Contract
Salary	USD TBD TBD
Source	Signature Consultants
Showed	2022-05-01
Date	2022-04-30
Deadline	2022-06-29
Category	Et cetera
Create resume

Job Details

Production / Technical Support I

Related jobs

»Field Support Tech