Vacancy expired!
We are looking for a passionate intermediate help desk support team member, responsible for resolving all Desktop related issues, application requests and projects in accordance with SLA terms.
Responsibilities:- Excellent customer service skills
- Great communication skills
- 3 to 5 years of experience in Desktop Support
- A+ Certification. (Desirable)
- Proficient with Windows 7 and Windows 10 Operating Systems
- Proficient with Microsoft Office Applications
- Experience with Smartphones, particularly, Apple IOS devices
- Basic understanding of TCP/IP networking (required)
- Experience with network printers
- Experience working in a team environment
- Experience with a computer imaging solution
- Proficient with antimalware, antivirus, and antispyware suite of products for system maintenance and cleanup
- Basic network troubleshooting skills for Desktops, Printers, Mobile Devices
- Proficient with Microsoft Office Suite of Products
Vacancy expired!