Teksystems is currently looking for multiple Call Center representatives for one of our larger clients in the Tempe, AR area.
Job Description
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level of attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
Additional Skills & Qualifications
1 year of call center within recent employment
Tenure of 1 year in jobs
Candidates must have the following
At least a year of high-volume call center experience in last 2-3 years
Typing at least 30wpm
Computer knowledge and skills