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Customer Service Representative
This is a consultancy role with the potential to hire.ÂOur partner is an American property insurance company that has been established over 10 years.ÂIt caters to high-net-worth customers andÂoffers insurance for homes with a rebuild value of more than one million dollars, and well as automobiles, watercraft, jewelry, art and other collections, personal excess liability (umbrella), and flood.
Candidate Profile:
Post 9/11 Military Veteran (honorably discharged), OR Current National GuardÂ/ÂReservist
Have customer service experience
Strong attention to detail
Enjoy solving problems
Experience working well under pressure
Experience multitasking
Hard working with a solid work ethic
Possess solid communication and teamwork skills
We are seeking people who want to:
Be brand ambassadorsÂ
Build a strong foundation of property & casualty insurance in the high-net worth space
Participate in a dynamic training program with dedicated resources to set you up for success
Learn the "ins" and "outs" of insurance contracts
Gain experience in a fast-paced, high volume environment
Contribute to a team culture based on empathy and service to others
Kick-start a meaningful career with a fast-growing company
As a Customer Service Representative, you will make an impactÂby:
Delivering an unparalleled service experience that fuels organizational growth and the engagement of our members and brokers
Creating a consistent, courteous, and efficient onboarding and risk management experience
Helping to safeguard our member's happiness and well-being
Serving as a service expert who can easily navigate complex inquiries and billing support
This position is for you if:
You are detail oriented, process-oriented, and capable of prioritizing multiple tasks
You have great listening & communication skills through both phone and email
You demonstrate integrity, empathy, urgency and can quickly establish trust & credibility
You are passionate about customer service
You can work independently but thrive in a collaborative atmosphere exhibiting team spirit & enthusiasm
You have established an impressive academic, professional, and recreational profile that demonstrates the ability to work in a fast paced environment where multitasking and organizational skills are required
You are interested in a fast-growing and innovative insurance carrier that specializes in the high net worth market
Successful employees who began their careers in Member Services have gone on to:
Manage team members in Team Lead and Regional Management positions
Support our Risk Management team as a Risk Management Associate
Join our internal Sales team as an Advisor
Help our Underwriting and programÂteams as an Underwriting Associate
Duration:
Full-TimeÂ
Salary:
$15.00-$17.50/Hour (Based on Experience)
Location
Scottsdale, AZ
About WOS
Founded in 2005, Workforce Opportunity Services (WOS) is a leading 501(c)(3) nonprofit committed to developing the skills of untapped talent from underserved and veteran communities through partnerships with organizations dedicated to diversifying their workforce. Utilizing a scientifically-based model derived from research conducted at Columbia University, we recruit, educate, train, and place high-potential candidates with leading organizations around the world.
To date, WOS has served 3,800+ individuals through partnerships with more than 60 corporations in 40+ locations worldwide. For more information, visit wforce.org.
Vacancy expired!