Vacancy expired!
Atrilogy's direct client in
Phoenix, AZ is seeking a SysOps Administrator on a 6-month contract-to-hire basis. W2 only please! Scheduling: The SysOps Administrator will work an 8-hour shift starting at 7:00 PM, Tuesday through Saturday. Remote Work: 50% of the time. Job Purpose- Provides technical support by applying broad understanding of computer systems products and services.
- Maintains information technology service, functionality and user satisfaction by answering questions, trouble shooting and resolving more complex problems.
- Provides technical support by applying broad understanding of systems products and services in one of the following areas: help desk, internet, PC/desktop systems, web, or computer operations.
- Supports business operations by providing technical support and delivering reliable high-performance applications and technical services. Monitors and controls systems, applications or equipment.
- Resolves complex issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures.
- Coordinates with specialists and/or users to determine requirements.
- Ensures user satisfaction by diagnosing and quickly resolving issues.
- Takes the necessary steps to recognize, research, isolate and resolve complex technical problems.
- Escalates problems, requiring additional repairs, training or follow-up to appropriate technical, professional or service personnel.
- Maintains service and proper systems functionality by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems.
- Recommends systems or production environment modifications as appropriate.
- Dispatches calls as necessary for system, product or hardware maintenance.
- Coordinate system outage response by escalating problem resolution and notifying management and users as appropriate.
- Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log.
- Protects the Company by handling business sensitive information with appropriate confidentiality.
- Minimum 3 years of SysOps Administration experience.
- Linux Admin skills
- Windows Admin skills
- Understanding of cloud tech and virtualization preferred AWS.
- Associates Degree in Computer Science, Data Processing or related field or an equivalent combination of education and experience.
- May require, A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA or other certifications.
- Intermediate proficiency in Microsoft Office Suite.
- May require advanced proficiency in a particular application or applications.
- May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP or VSAT; SCAT, LYNX, Peoplesoft, CPM, Goldmine; A+, Net+.
- May require working knowledge of telecommunications, PC, mainframe or other information systems equipment.
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!