Client Account Representative

Job Description:

We are seeking a dedicated and customer-focused Client Account Representative to join our team. In this role, you will be responsible for managing client accounts, ensuring high levels of customer satisfaction, and providing solutions that align with business objectives. The ideal candidate will have strong communication skills, a proactive approach, and the ability to build and maintain long-term client relationships.Responsibilities:Serve as the primary point of contact for assigned client accountsBuild and maintain strong client relationships through regular communication and supportAddress client inquiries, concerns, and requests in a timely and professional mannerCollaborate with internal teams to ensure client needs are met effectivelyIdentify opportunities to enhance client satisfaction and expand business relationshipsPrepare and present reports on account performance and client feedbackEnsure accurate documentation of client interactions and account activitiesAssist in contract renewals, negotiations, and service agreements