Customer Account Representative

Job DescriptionWe are seeking a motivated and detail-oriented Customer Account Representative to join our team in Phoenix. This role is essential in maintaining strong client relationships, managing customer accounts, and ensuring an outstanding service experience from start to finish. You will serve as a trusted point of contact, helping customers feel informed, supported, and valued at every stage.ResponsibilitiesManage and maintain assigned customer accounts with professionalism and accuracy.Serve as a primary point of contact for inquiries, updates, and account-related support.Process account information, maintain organized records, and ensure timely follow-ups.Identify opportunities to enhance the customer experience and strengthen account retention.Collaborate with internal teams to resolve issues and deliver high-quality service.Support continuous improvement initiatives to optimize customer service processes.