Vacancy expired!
- At least 5+ years of investigation work with case management software experience.
- Core responsibility for these roles will be the investigation of Employee Relations and the investigation of concerns.
- Should have prior experience as it would relate to investigation of concerns and issues.
- Should have an understanding of Human Resources and legal matters.
- Strong Written and Oral Communications skills.
- Employee Relations related investigation experience- including anti-discrimination/harassment, sexual harassment, and retaliation.
- Experience following/consulting to state and federal laws, policies, and regulations.
- Experience working cases that are high profile, high risk or high complexity related to business processes, procedures, and policy.
- Experience gathering comprehensive evidentiary materials and analyzing data from multiple sources.
- Case management experience.
- Assignment will require the resource to look back and see if any cases need to be re-investigated or re-opened.
- Lead in investigative research, complete root cause data, and develop reports of highly complex fraud and claims transactions, policy violations, and unusual situations with high levels of risk within fraud and risk functional area.
- Contribute to large scale planning by leveraging the data received and performing detailed examination to detect patterns, trends, anomalies, and schemes in transactions and relationships across multiple businesses or products.
- Conduct evaluation of moderately complex data to detect patterns, trends, anomalies, and schemes in transactions and relationships across multiple businesses.
- Lead fraud risk assessments, impact assessments, and end-to-end control design.
- Lead fraud incidents from identification to containment, and engage relevant parties to ensure execution of appropriate control.
- Lead team in key project deliverables while leveraging solid understanding of business processes. Provide leadership within the team which could include mentoring and supporting experienced staff, acting as an escalation point, leading key projects and initiatives, or sharing technical knowledge proficiency.
- Collaborate and consult with leadership to develop controls to minimize fraud and claims portfolio risk.
- Guide key projects as well as initiatives and serve as a mentor for less experienced staff.
Vacancy expired!