Customer Service Represetative job vacancy

Vacancy expired!

BCforward is currently seeking highly motivated Job Title in the location !

Job Title: Customer Service Representative

Location: Phoenix, AZ

Expected Duration: 1 Year

Actively listen and identify the client's needs via e-mail and or phone while tactically executing solutions on their behalf

Act as a consultant, guide them through the process each step of the way and educate them on the self-serve opportunities that exist

Ability to work independently and in a team environment to maximize productivity in the most efficient manner

Build and strengthen in-depth relationships with both internal and external clients

Leverage relationships and people skills to influence better outcomes for clients

Demonstrate advanced knowledge of commercial treasury management products and services in support of the client's needs

Deliver Client Obsessed Results

Demonstrate a solution oriented mindset

Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

Respond to requests with a sense of urgency

Collaborate with clients and internal service partners to achieve desired outcomes

Identify areas of emerging risk, control issues and cross LOB impacts, and immediately escalate concerns to management when appropriate

Share your knowledge and become a mentor, help your team succeed

Modernize Client Experience

Investigates root causes of process inefficiencies and delivers proposals on opportunities for process improvement

Demonstrate the ability to work in an agile environment

Understand Existing & Upcoming Technologies to support client requests

Demonstrates a growing understanding of application knowledge and is able to navigate service platforms with minimal guidance

Skills required to succeed in this role

Relationship Management

Data Analytics

Advanced Communication

Work under pressure

Change Management

Positive Can-Do Attitude

Tactical Execution

Strategic Thinking

Exceptionally Organized

About You

Bachelor's degree preferred & / or 4+ years of equivalent work experience

Microsoft Office adept

www.BCforward.com www.facebook.com/bcforward This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 139577 when responding to this ad.

Vacancy expired!

ID	#17182382
State	Arizona
City	Phoenix
Job type	Contract
Salary	USD $28.00 - $29.00 per hour 28.00 - 29.00 per hour
Source	BCforward
Showed	2021-07-23
Date	2021-07-23
Deadline	2021-09-21
Category	Et cetera
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Job Details

Customer Service Represetative

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