Dot Net PLSQL Production Support job vacancy

Vacancy expired!

Title: .Net PLSQL Production Support

Location: Phoenix, AZ (Onsite – Day 1. All five days from office. No exception)

Hiring type: Fulltime/ Permanent

Job description :-

Skill: .Net - ASP.Net, .Net Core, .Net Programming C#, .Net Framework, Project Management, Service delivery management, production support and maintenance.

Roles & Responsibilities:• Experience of managing large production support engagement• Experience of working in global delivery model • Experience of setting up new Prod Support engagement, driving Knowledge Transition and Knowledge Management for the new applications, setting up SLAs and new processes based on ITIL framework• Experience in driving Transformation Initiatives, Automations, Process Improvements, Performance & Availability Improvements and Preventive Initiatives.• Good understanding of ITIL process • Good understanding of Incident management, Problem Management and Change management process • Ability to coordinate with multiple stakeholders• Ability to understand overall technical landscape, coordinate with multiple teams in troubleshooting and resolving production issues• Good communication skills is a must• Experience working on Service Now/Ticketing tool• Experience working on monitoring tools• Experience in supporting L2, L3 App Support• Provide Root cause Analysis for critical Incidents• Proactively communicate status of critical applications to appropriate stakeholders• Triage incident, identify resolution steps & escalate when required• Analyze incident trends, identify solutions to reduce incidents, and recommend solutions to SMEs• Respond to email questions regarding application delays, job runtimes, alerting, etc.• Participate in LOB incident review meeting• Attend KT sessions, capture key LOB information as it relates • Provide Oncall support for critical issues during off business hours• Identify and automate manual activities• Change assessment and approval• DR recoveries and validation• Respond to audit requirementsExperience at managing .Net projects with production support and maintenance background is a plus

Vacancy expired!

ID	#46363135
State	Arizona
City	Phoenix
Job type	Permanent
Salary	USD $40,000 - $120,000 40000 - 120000
Source	Cognizant Technology Solutions
Showed	2022-10-11
Date	2022-09-30
Deadline	2022-11-28
Category	Et cetera
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Job Details

Dot Net PLSQL Production Support

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