Enterprise Account Management

Job Title: 109594: Enterprise Account Management Job Location: 1400 Washington St, Phoenix, AZ 85007 Job Duration: 8 Months Contract (100% remote until management determines flex schedule when office reopens, no date set to return) Client Name: State of AZ: Arizona Department of Economic Security Job Description: Only candidates who are local to AZ can be submitted. The primary responsibility of this position is to assist with daily support, maintenance, governance, and customer service for any issues involving the AZCARES project. Currently those tools include, but are not limited to, Microsoft Active Directory, and Okta Workforce and Customer Identity systems. This includes installation and configuration pertaining to the AZCARES system and integration as requested. Daily activities include configuration of Microsoft groups, accounts, and policies as associated with AZCARES. This position will participate in AZCARES persona definition processes and provide industry best practice guidance to DES leadership. A portion of this job will include mandatory system updates, maintaining process and procedure documentation (i.e., run books and standard work), and providing support and coordination with internal and external customers and business partners. On top of this, the position follows the agency's change management practices. Active Directory - Intermediate - 3 - Required Okta - Intermediate - 3