Vacancy expired!
Field Service EngineerWork schedule:
- First several months are traveling domestically for training and there will be one international trip at HQ for training. International training may be 2 months
- After training is completed, candidates will be onsite 1-2 days per week in Phoenix, AZ or Austin, Texas
- Growing company acquiring new customers
- 30+ openings across several states
- want to grow mid level engineers into service managers
- Benefits are outstanding (pay for 100% benefits)
- 35 hour work week (anything over is overtime)
- This junior-level Engineer position is responsible for providing field service engineering activities to Company customers independently
- This position troubleshoots more complicated products and problems.
- Essential Job Functions Field Service Engineering
- Receives service calls from customer.
- Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service
- Provides liaison between customer and applications programmer for customer requests involving change in applications.
- Researches market needs and customer applications of Company products.
- Submits application report to management in a timely manner.
- Supports sales activities and establishes and maintains good relationship with customers.
- Participates in sales meetings as required.
- Provides training to other Company field service engineers as needed.
- Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner
Vacancy expired!