Job Details

ID #43614223
State Arizona
City Phoenix
Job type Permanent
Salary USD TBD TBD
Source Judge Group, Inc.
Showed 2022-06-25
Date 2022-06-24
Deadline 2022-08-23
Category Et cetera
Create resume

Lead Computer Operations Technician - Incident Res

Arizona, Phoenix, 85001 Phoenix USA

Vacancy expired!

Location: Phoenix, AZ Description: In this Job you will: • Leverage cloud watch and cloud platform monitoring solutions and services for both on-premise and AWS infrastructure.

• Monitor cloud infrastructure to ensure availability and performance SLAs are met.

• Troubleshoot and resolve issues with cloud infrastructure working closely with Operations, DevOps, Application and Cloud Engineering teams.

• Perform root cause analysis on incidents.

• Follow incident, change, release, and problem management processes.

• Collect, aggregate, analyze and report on metrics collected.

• Use ansible to support OS patching

• Perform account access and tagging management.

• Coordinate bridge calls for remediation efforts and drive resolution

• Project work as assigned.

Experience:

• Bachelor's degree in computer science or engineering related field or equivalent work experience

• Minimum of 2 years IT/IS operations experience

• Experience with Monitoring platforms for on-premises and cloud technologies

• Concept understanding of Coding in Python, Ruby, JSON, etc.

• Intermediate level LINUX support.

• A keen interest in new technologies

• Willingness to research and self-study to keep technical skills relevant in a highly complex environment

• Innovative and ability to think outside the box for creative problem solving

• Results oriented

• Comfortable working in cross functional and multidisciplinary teams

• Ability to work independently and as part of a team

• Ability to multi-task and prioritize deadlines is a must

• Excellent verbal and written communication skills with great attention to detail and accuracy.

• Experience of working in an Agile/Scrum environment

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Vacancy expired!

Subscribe Report job