Network Facilities Technician I job vacancy

Vacancy expired!

Primary Location: 950 West Behrend Dr, Phoenix, AZ, USA

Division: Cox Communications

Job Level: Individual Contributor

Travel: Yes, 5 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 219706VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED).Cox Communications is searching for a Network Facilities Technician I. This role will assist in the installation, turn up, testing, break fix, maintenance and monitoring of equipment in a Critical Facilities in a 24X7, on-demand environment. The incumbent assists in the maintenance, troubleshooting and restoration of all network technology functionality by: conducting scheduled and routine performance tests on all hardware and equipment; installing, activating, modifying, repairing, maintaining and aligning equipment per business needs, and providing technical support for all services offered using established processes, scripts, and procedures.

Primary Responsibilities and Essential Functions - Assists in the validation of work packages, executing project MOPs with boundary partners.- Assists in the validation and authentication of the operational performance of network systems equipment, ensuring compliance with design specifications and quality of service targets, by utilizing appropriate test equipment and management platform practices.- In response to alarms or outage notifications, analyzes and troubleshoots problems for quick resolution in conjunction with regional or enterprise-wide Network Operations Centers (NOCs) to restore service or escalate the issue as appropriate.- Ensures the installation, documentation, turn-up and maintenance of circuits and equipment conform to company standards.- Assists in the execution of network installations by: studying work packages, bill of materials, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, and assessing installation, site preparation and installation diagrams.- Establishes voice, video and data networks by: running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexers, cable trays, programming features, establishing connections and integrations in accordance with industry and company standards; activating and utilizing remote access tools, and working with contractors and other boundary partners.- Verifies service by testing circuits, equipment, and alarms and, subsequently, identifying and correcting or escalating problems.- Documents network by labeling and routing equipment and cables, while updating, under supervision, configuration diagrams and specifications.- Maintains network by testing network back-up procedures and troubleshooting or repairing outages.- Maintains internal and external customer rapport by listening to and resolving concerns and answering questions.- Maintains safe work environment by following codes, standards, and legal regulations. This includes, but is not necessarily limited to: fire suppression, access systems, HVAC, PPE, OSHA and related topics.- Keeps supplies ready by maintaining appropriate inventory of stock, placing orders when necessary, and verifying receipt through Oracle/WATTS or other means.- Updates job knowledge by participating in educational opportunities, reading technical publications and taking advantage of other training opportunities.- Accepts ownership for accomplishing new and different requests, as well as exploring opportunities to add value to job accomplishments.- Implements work orders, creates Remedy tickets, ECR tickets, coordinates installation, activation and testing as needed in the turn-up of services to ensure customer satisfaction and acceptance of circuits and services.- Participates in the completion of PIRs as needed.- Participates in a stand-by rotation to provide 24/7 coverage.- SHOUT Notification: PRIORITY/SEVERITY = CRITICAL AND MAJOR | NOTIFICATION TYPE = OUTAGE AND DEGRADATION |FCC REPORTABLE = ALL | PLANNED MAINTENANCE = ALL- Remedy Queues: ZHSI Backbone, HFC - MTC/Hub, Contour2, HFC - Voice Services

Qualifications:

Minimum- Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)- High School Diploma, GED or relevant work experience- 4 or more year of experience preferred in related field (i.e., Field installations, OSP, Critical Infrastructure, Network fulfillment, RF and Fiber cable standards for Telecordia environments or related technology)- Operational knowledge of the basic operation and principles of generators and power systems, along with a basic understanding of fire systems and HVAC operation.- Proficient with testing RF, Ethernet, Fiber Optic cables- Excellent written and verbal communication skills- Valid local State Drivers License with driving record that meets Cox standards- Knowledge of Network monitoring and tracking tools related to troubleshooting, along with monitoring tools like StruxureWare for Critical Facilities infrastructure- Ability to use various video, data, fiber and RF test equipment- Knowledge of signal flow layout of MTCs, STCs, Critical Facilities and hubs- Understanding of core technologies, telecom facility and Critical Facility planned maintenance and monitoring needs- Basic understanding of earth stations, over the air/free space signal flow and associated equipment- Understanding of FCC requirements including proof of performance and EAS- Proficient in Word/Excel/PowerPoint/Visio and any other programs necessary to perform responsibilities.- Working knowledge of WATTS and Remedy to be able to accept work assignments.

Preferred- AS/AA or Technical Certification in related discipline desired (i.e., electronics)- Industry certifications (e.g., SCTE, BCT, BCE, NCTI, BICSI, etc.)- Previous exposure to fiber optic transport technology- Working knowledge of Cox specifications as they relate to all Telecomm Facilities- Understanding of and ensuring the compliance to all applicable FCC regulations- Understanding of and ensuring the compliance to all applicable Telecordia standardsPhysical Requirements- Ability to lift 80 pounds regularly- Assist in moving a 500 lbs. loaded routers- Ability to safely climb ladders (6-14) while carrying 40 pounds- Ability to work from a bucket truck or other aerial lifts- Ability to identify and respond quickly to sounds / alarms- Ability to see and respond to dangerous situations- Ability to work safely around live AC/DC Power Plant- Ability to wear personal protective gear correctly- Ability to work in extreme weather- Ability to stand for several hours- Ability to stoop over for several hours- Ability to kneel or work on knees for several hours

Who We Are

About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Vacancy expired!

ID	#23753731
State	Arizona
City	Phoenix
Job type	Permanent
Salary	USD TBD TBD
Source	COX Enterprises
Showed	2021-12-02
Date	2021-12-01
Deadline	2022-01-30
Category	Et cetera
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Job Details

Network Facilities Technician I

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