Job Details

ID #45980753
State Arizona
City Phoenix
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Idealforce LLC
Showed 2022-09-25
Date 2022-09-22
Deadline 2022-11-20
Category Et cetera
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PC/LAN Technician

Arizona, Phoenix, 85001 Phoenix USA

Vacancy expired!

IDEALFORCE has a

Contract position available immediately for a

PC/LAN Technician to join our customer in

Phoenix AZ This is an

ONSITE position. Position requires heavy travel, pretty much all time. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only

LOCAL Candidates for this role.

Role and Responsibilities:

The PCLAN technician role within Client is the face of ITG (Information Technology Group). These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within Client.

Duties Include:

Server Support, Desktop support, support customers on the Client network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position will require daily travel to work sites.

Qualifications and Education Requirements:

General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterpriseTicketing and Department operating proceduresKnowledge of Microsoft products including operating systems and OfficeKnowledge of Google email and standard Suite of productsComputer hardware configuration and repair knowledgeKnowledge of Ethernet network topology to assist with troubleshooting network issuesKnowledge of IT infrastructure industry standards and best practicesAdvanced troubleshooting skillsProblem definition and alternative analysis skillsExperience with Active DirectoryExperience with Windows 10Experience with Windows 7Experience with Server 2008 and Server 2012 engineeringExperience with Backup solutionsTime ReportingMS System Center Operations Manager 2012 R2Minimum 4 years of current working experience in an IT fieldAssociate/Bachelor degree in a related field is preferred

Skills

Strong customer service skillsExcellent interpersonal, written and oral communication skills with ability to adjust message to audienceKnowledge of Apple devices including iOS and MacOS is a plusAdvanced troubleshooting and problem solving skillsExcellent self-organization and time management skillsAbility to work collaboratively in teams and across organizationsAbility to synthesize feedback and adjust plans accordinglyAbility to develop and write technical documentationAbility to evaluate and test emerging technologiesAbility to apply creative solutions to business problems to ensure business needs are most effectively met

Resource will be working in a professional environment and will be held to a dress code standard.

Additional Information :- "All your information will be kept confidential according to EEO guidelines".- All candidates who are authorized to work in US are encouraged to apply.- Candidate should clear the Background check prior to commencing the assignment.- Offer is contingent upon an acceptable MVR (Motor Vehicle Record).The most recent 39-month period shown on the MVR will be reviewed.

THIRD PARTY CANDIDATES:Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate Current location and Availability

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Vacancy expired!

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