Salesforce production support job vacancy

Vacancy expired!

Salesforce production support

Location: Phoenix, AZ

Required skills:Salesforce service cloud knowledgeThorough analysis skillsProficient with Salesforce configuration and customizations using Validation rules, workflow rules, process builders, flows.Good with Apex knowledgeStrong understanding of salesforce lightning, best practices and functionality.Hands on with creating reports, dashboardsExcellent in Salesforce Debug log analysisGood to have Incident, Problem managementGood to have Apache Nifi and Pyspark skills

Job Description :This is a production support role, responsible for triaging complex productionsupport issues. They will be bridging the gap between Concierge team and developersby performing root cause analysis for technical issues and work with Product Owners andtech leads to prioritize User stories/defects. They will work closely with various membersof the team within project and external integration teams in the process ofcausal analysis. They will work with Product Owners, Developers, tech leads,QAs to understand the current flow and educate user on the application.Primary Responsibilities include. Troubleshoot and resolving production issuesby providing tactical, strategical solutions and/or code changes. Perform RootCause Analysis, Impact analysis. Provide general technical leadership to memberson the team. Developing in depth knowledge of the supported applications. Workingwith external integration teams on troubleshooting issues with their products.Monitoring automated jobs and reprocess them in failures. Monitoring and actioningincidents in Service now

Vacancy expired!

ID	#17278242
State	Arizona
City	Phoenix
Job type	Contract
Salary	USD $60 - $65 60 - 65
Source	Paramount Software Solutions, Inc
Showed	2021-07-25
Date	2021-07-02
Deadline	2021-08-31
Category	Et cetera
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Job Details

Salesforce production support

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