Senior Manager Underwriting

Job DescriptionManages a team of Pharmacy Underwriters responsible for Northeast and Florida Territories. The team is responsible for Middle Market, Public and Labor, and National Account customers, and handles both Renewal and New Business customers. Will be responsible for hitting financial metrics, including margin and membership targets.Required QualificationsLeads team to achieve department specific goals through articulation and application of businessstrategy, initiatives, and underwriting policy.Manages workflow within unit and directs changing priorities. Ensures that timely actions anddeliverables are met for renewal cohorts, and team members have the information to do their jobs.Escalates underwriting exceptions and financial variances to senior management balancing membership, revenue growth and profitability targets.Articulates company services, product standards, underwriting policies and new initiatives to sales,customers, brokers & consultants.Leads process improvement initiatives to improve productivity, accuracy, and/or customer serviceand influences tool development. Takes accountability for driving solutions to completion.Responsible for manager activities related to staffing, talent management, training and development.Takes accountability for the team to ensures customer specific documents, deliverables and account related information produced by the team are accurate and support the customers renewal strategy.Oversees training of underwriting staff and internal customers and external constituents. Provides opportunities to develop skills and experiences.Uses knowledge of competition and competitive landscape to evaluate and minimize risk while maximizing profitability.Negotiates and explains rate development and application of underwriting policy.Assists team members in handling difficult sales/renewal situations.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications7-10 years financial underwriting experience with extensive insurance industry knowledge.Solid knowledge of other benefit program(s) (Medical, Dental, Vision, Pharmacy, Stop Loss, Medicare,Voluntary etc.) and pricing of related benefits a plus.Demonstrated leadership that fosters and supports a strong team of individual contributors.Experience in anticipating customer needs and requirements as well as facilitating and negotiatingusing tact and diplomacy.Experience in building strong cross-functional relationships with internal and external constituents.Demonstrated success in communicating effectively with internal and external constituents.Knowledge of ABX business system principles and management tools.EducationBachelor's degree or equivalent work experience. Degree in Mathematics, Economics, Accountingor related field preferred.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.