Vacancy expired!
- Experience in a call center supporting Windows and Office
- Working knowledge of customer service principles and processes
- Knowledge of desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, common third-party software applications, internally developed custom applications, application integrations, networking protocols, security concepts, and any other computer-related technologies
- Minimum 6 months to 1 year of working experience in an IT field
- Associate degree in a related field is preferred
- Strong customer service skills
- Excellent interpersonal, written and oral communication skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation
- Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
Vacancy expired!