Vacancy expired!
- Lead efforts within the network operations team in developing network installation, testing, and troubleshooting procedures
- Provide technical leadership on operational and project related work
- Design and implement plans to introduce new technology into the enterprise network while minimizing network outages and insuring a seamless end-user experience
- Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner
- Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed
- Review reports to ensure all services are completely and successfully delivered; proactively intervene to correct problems when they are encountered; and use metrics to improve processes
- Design solutions and create implementation and support models for technology encompassing a specific specialization or platform
- Assist in the development of network operations processes, procedures, and documentation
- Oversee and execute planned network maintenance activity while minimizing impact to services
- Configure, install, support, and troubleshoot network equipment
- Interface with the business users to elicit and define network communications requirements
- Perform other duties as requested
- Bachelor's degree in Information Systems or related field and eight (8) years of experience in the Information Network Services, OR
- High School diploma or GED and twelve (12) years of experience in Information Network Services
- Strong understanding of Infrastructure design and support concepts
- Eight (8) or more years of experience in networking with Cisco routers and switches
- CCNP level certification, CCIE preferred. Substantiated experience may substitute
- Experience with BGP and MPLS networks
- Experience with Load Balancing and WAN optimization, preferably F5 and Riverbed
- Experience with network monitoring tools, preferably SolarWinds
- Extensive troubleshooting experience and working knowledge of troubleshooting tools including packet capture and analysis
Vacancy expired!