Job Details

ID #19835003
State Arizona
City Phoenix
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Kellton Tech
Showed 2021-09-18
Date 2021-09-16
Deadline 2021-11-14
Category Et cetera
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Technical Support Specialist

Arizona, Phoenix, 85001 Phoenix USA

Vacancy expired!

"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time." Description:Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.

Required Experience:
  • 2+ years of experience working in a service desk or customer service environment
  • Minimum 1 year technical support experience
  • Minimum 1 year phone support experience
  • Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
  • Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS
  • Bachelors or Associates degree in Information Technology or a related field is a plus
  • CompTIA, ITIL, KCS and Microsoft certifications are a plus
Kofi Anim917.514.9808

Vacancy expired!

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