Job Details

ID #49570329
State Arizona
City Phoenix
Job type Permanent
Salary USD TBD TBD
Source Deloitte
Showed 2023-03-28
Date 2023-03-27
Deadline 2023-05-26
Category Et cetera
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Technology Services Optimization - ServiceNow - Solutio

Arizona, Phoenix, 85001 Phoenix USA

Vacancy expired!

US E-Consulting-Technology Services Optimization- ServiceNow-Specialist Master-EP/TSO- FY23

Passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, work with a ServiceNow Diamond Partner and establish a culture focused on adding business value? If you are seeking a role that offers you the opportunity to advise clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte Technology Services Optimization (TSO) ServiceNow practice.

Work you will do

As a ServiceNow Specialist Master, you will be responsible for providing best practice advisory services to functional and technical streams throughout the solution implementation and ongoing sustainment. You will be a part of the design on the project and will assist in directing the ServiceNow implementation and certifying the solution design of strategic technologies during solution development. This role will build and drive high performing relationships with strategic development partners to ensure high quality delivery of all aspects of solution development.

In an operational setting, you will be an integral part of the team responsible for solution design and review of all business process and system level changes as part of continual service improvement. You will provide design perspectives to the process teams to maintain consistency, stability and supportability of the solution and processes in conjunction with maintaining the organizational roadmap for the solution while utilizing current vendor solution capabilities and the product roadmap

The team

From leading practice to business necessity, every business recognizes the need for a strategic cloud integration platform. At Deloitte Consulting, our technology strategy and architecture specialists help organizations develop the strategies and implement the systems that build business value and drive performance. We have the in-depth knowledge and experience gained from working on some of the most complex IT challenges around the globe, everything from system replacement to full IT transformation.

Our TSO ServiceNow team works with clients to transform their technology delivery by collaborating with CIOs, Technology Executives, and their teams. Together we work to establish IT operating models based on the implications of next generation and advanced technologies, new and evolving service models for technology, and the operational expectations of an organization.

Our team of experienced technologists understand the interwoven nature technology plays in all aspects of todays business environment and focus on helping our clients shift from foundational delivery of technology to being the strategic business partner and catalyst for change. Our Agile/DevOps/Lean technology experts work to transform the workforce of our clients into the next generation of technology service delivery teams.

Qualifications

Required:
  • Minimum of 5+ years of ServiceNow implementation experience
  • Minimum of 8+ years of technology implementation
  • Experience with ServiceNow applications and modules
  • 4 years experience technical project management and / or team lead
  • Certified ServiceNow System Administrator
  • Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available
Preferred:
  • Bachelors Degree
  • 4 years experience in all phases of the Application Development Lifecycle
  • Ability to work independently and manage multiple task assignments
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Eagerness to mentor junior staff
  • Demonstrated ability to work in a fast paced and changing environment with short deadline
  • An advanced degree in the area of specialization (MBA Preferred)
  • Certified ITIL Administrator
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $168,000 to $280,00.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EP22

Vacancy expired!

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