Universal Banker / Bank Teller (REMOTE to Locals)

Hi,This is K Sreekanth (Sr Recruiter) from ACS Solutions.If you are interested in below job opportunity for one of the Major Client, please send your updated resume, will reach you soon to discuss in detail.

• Serves as the primary contact for service requests and technical support of SVB clients resolving a variety of client operational issues or bank transaction inquires.
• Receives requests through various channels and generates resolution by navigating, researching or escalating the issue typically guided by precedent and/or established procedures.
• Accountable for facilitating and positively influencing the client experience by effectively communicating and delivering accurate resolution.
• Provides client information on their financial business needs in timely manner.
• May also be responsible for influencing client adoption of online tools.
• Performs assigned functions under regular supervision and may have worked reviewed to ensure all regulations, procedures, and polices are adhered to.