Job Details

ID #23801250
State Arizona
City Phoenix
Job type Contract
Salary USD $29.16 - $41.78 hourly 29.16 - 41.78 hourly
Source Kforce Technology Staffing
Showed 2021-12-03
Date 2021-12-02
Deadline 2022-01-31
Category Et cetera
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User Support Specialist

Arizona, Phoenix, 85034 Phoenix USA

Vacancy expired!

RESPONSIBILITIES:Kforce has a client who is seeking a User Support Specialist to join their team in Phoenix, AZ.

Summary:In this role, the User Support Specialist would be responsible for assisting users with troubleshooting, download, and installation of software and iOS of ePCR iPads. This position works with ePCR admin during App version releases and iOS releases. The User Support Specialist assists with preparation of devices, testing and launching of software changes, and works with EMS to help swap the device for maintenance, communicate problem analysis to the supervisor. The ideal User Support Specialist is customer service driven

Responsibilities: The User Support Specialist analyzes and diagnoses the most found problems with iPads, iOS and connectivity issues on iPads Assists with the evaluation of functional capabilities of proposed new iOS and app version releases and software associated with ePCR system As a User Support Specialist, this role will perform compatibility tests on iPads

REQUIREMENTS: Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned Any relevant education and/or training will be considered a plus

Experience with the following: Support of a 24/7/365 application Mobile device management and automation Working in a team environment User Interface Design and Configuration

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!

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