About Us:
We are a busy and growing construction materials testing company seeking a detail-oriented, organized, and proactive Technician Scheduler to join our team. Our company prides itself on professionalism, accuracy, and excellent customer service, and we are looking for someone who shares these values.
Job Description:
As a Technician Scheduler, you will be the central point of communication between technicians, contractors, and clients. Your main responsibilities will be to answer phone calls, manage the daily schedule, coordinate technicians for their next day’s work, and enter test data for concrete and soils. You will play a critical role in ensuring operations run smoothly and that results are delivered accurately and on time.
Key Responsibilities:
Answer incoming calls and respond to scheduling requests via email
Coordinate with technicians to confirm availability and assign job sites
Communicate with contractors regarding schedules, changes, and requirements
Prepare and distribute the next day’s schedule to technicians
Track and update any last-minute changes in real-time
Enter concrete and soils test data into company systems accurately and promptly
Maintain accurate records of schedules, technician assignments, and test results
Provide excellent customer service to clients and contractors
Qualifications:
Strong organizational and multitasking skills
Excellent verbal and written communication
Professional and friendly phone manner
High attention to detail, especially for data entry
Ability to stay calm under pressure and adapt to changing priorities
Proficiency with basic computer programs (Excel, Outlook, scheduling or lab software preferred)
Prior experience in scheduling, dispatching, or construction materials testing is a plus
What We Offer:
Competitive pay and benefits
Opportunity to work with a collaborative and supportive team
Training and development to succeed in the role
Potential for growth within the company