Vacancy expired!
- Assists CRM stakeholders with workflow and metrics by designing, configuring, testing, and deploying changes to CRM database entities, fields, screens, forms, workflows, reports, and dashboards driving solutions for our business partners and ultimately making a positive difference in the lives of our students and their employers. Additionally, ensuring the Company meets regulatory controls.
- Assist with reducing Developer workload by supporting updates to existing customizations and simple data uploads using console apps or third-party tools.
- Support system users by resolving tier 3 simple to intermediate support tickets within established Service Level Agreements (SLAs).
- Inform stakeholders and team members of existing feature functionality by creating and maintaining system and support documentation.
- Facilitate and/or create new procedures and processes that support advancing technologies and/or capabilities.
- Partners with others and will be intrinsically motivated to find solutions within a given structure while having the ability to deal with abstract concepts, systems, and innovative ideas in an organized self-disciplined way.
- Provide peer-level review and mentoring to other team members.
- Other duties as assigned.
- Bachelor's degree in a business or IT discipline required, or equivalent work experience with demonstrated ability may be considered Minimum one to four (1 to 4) years of relevant work such as application administration, development or analysis experience required.
- Minimum two+ (2) years CRM configuration and administration experience preferred.
- Advanced knowledge and demonstrated use of personal computer software applications including Microsoft 365 Office Applications required
- Experience in Microsoft Dynamics CRM workflow design, custom configuration, integration, and report/dashboard development required.
- Demonstrated proficiency in customizing and creating CRM entities, required Proficiency in understanding and implementing users and security roles strongly preferred.
- Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM preferred
- Experience with Microsoft Power Platform (e.g., Power Automate, Power Apps, Dataverse, etc.) strongly preferred.
- Familiarity with CRM SDK or plugin platforms preferred.
- Familiarity with creating unit tests for new and existing code preferred.
- Knowledge of disciplined SDLC processes with CRM preferred.
- Familiarity with Microsoft SQL Server and T-SQL preferred
- Experience with JavaScript and HTML preferred
- Experience with Microsoft .NET 4.0+ development using C# preferred.
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!