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Company Summary
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.Job SummaryDefine business processes and system alignment. Translate business requirements into system definitions and solutions. Develop/program automation solutions within Automation Anywhere or VBA from business requirements documentation. Resolve system problems to ensure customer processes run smoothly. Document business processes, training procedures, standard operating procedures, project status, etc. Implement system alignment with business processes. Strategic partner, acting as liaison between the user community and the technical applications development staff as needed (may include offshore staff). • Develop detailed functional and system specifications for automation based on business requirements, business process maps and use cases defined by the process subject matter expert• Translate business requirements into system definitions and solutions. • Work with business to identify functional and performance expectations• Develop Robotic Process Automation using the Automation Anywhere platform• Creates macros(VBA) for various business groups to help drive automation of tasks using primarily Microsoft Office tools• Coordinates and participates in user acceptance testing with non-production environments prior to deploying into production systems• Manage automated processes on regular schedule to ensure they continue to meet business requirements and ensure appropriate handling of exceptions and system outages• Assist in establishing escalation path and process for issues with automation tools• Provide technical training and guidance to the team in technologies related to the development and support of automation• Establish, review and monitor automation governance and standard operating procedure and helps to develop and maintain best practices as it pertains to building automation• Assists in maintenance and administration of local Automation Anywhere control room and macros library• Engage leadership to identify automation opportunities and to prioritize automation pipeline candidates• Develops and maintains implementation timelines, regularly reporting on development progress and implementation status to leadership teams• Strategic partner acting as liaison between the user community and the technical IT staff, as necessaryJob Qualifications:• Bachelor's degree or equivalent work experience• Typically 2-5 years of directly related experience• Experience with process optimization in a shared services environment• Experience using an RPA tool, preferably Automation Anywhere, strongly desired• Experience working with Visual Basic for Applications strongly desired• Project management skills preferred• Experience working with Oracle and related systemsFirst American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.Vacancy expired!