Vacancy expired!
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we're 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It is part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We are a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count. Job Summary: Our diverse colleagues are connected by a common ambition to create change for the better - from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of financial services. Positive impact starts here; see the change you can make as we strive to become the world's most trusted financial group. We are looking for an experienced Asset Management Technician who will focus on planning, obtaining, tracking, and disposing of physical (e.g., hardware) and software technology assets. This is a key member of Service Reliability Engineering team. Responsibilities:- Manage inventory and lifecycle of hardware and software assets (including dependencies), to ensure that modifications, withdrawals, and additions are correctly recorded by teams to ensure compliance with vendor contracts
- Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the CMDB throughout their lifecycle
- Provide scheduled key performance indicator (KPI)/metric information and standardized reporting, including compliance on current assets and trend analyses
- Perform verification and audit of Definitive Media Library (DML) and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and track them
- Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively
- Design processes relating to software and hardware asset management: execute and enhance them
- Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
- Take part in other ITSM processes, or as required, perform as a back up to maintain operational activities
- Collaborate with infrastructure teams to determine trends in asset performance and maintain best practices
- 5+ years' experience working in IT asset management
- Experience working with a configuration management database (CMDB) and the specific business services that it supports
- Proven ability and experience in executing strategic asset management processes successfully
- Experience using ServiceNow platform as it relates to Asset Managment capabilities a plus
- Experience with licensing agreements involving software, including Microsoft, IBM, and Oracle
- Good understanding of ITIL
- Strong knowledge of IT software and hardware
- Strong knowledge of common IT asset management cost savings and risk mitigation strategies
- One or more of the following certifications a plus: IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), or IT Asset Management
Vacancy expired!