Vacancy expired!
- Microsoft US Partner of the Year, 2020
- Microsoft Worldwide Customer Experience Partner of the Year, 2020
- Databricks National Consulting & SI Partner of the Year, 2020
- HashiCorp Americas Investment Partner of the Year, 2020
- Execute customer onboarding/provisioning processes, including coordination across Insight teams, and runbook creation
- Create end-user documentation, installation runbooks, and helpdesk support runbooks
- Participate in L2 support, coordinating efforts to investigate, address, and escalate support issues
- Continue to evolve the monitoring of both cloud and edge components of the solution, including reporting, alerting rules, and integration with support systems
- Schedule maintenance of cloud infrastructure and edge devices
- Implement security best practices for device and cloud application security
- Participate in the execution of releases of software across multiple customer environments
- 2-5 years of industry experience
- Breadth of knowledge across Microsoft Azure products & solutions
- Experience working in a hybrid cloud environment
- Understanding of Linux security best practices
- Knowledge of InfoSec principles
- Experience with scripting, specifically PowerShell, Azure CLI, bash shell
- Deep familiarity with Azure Application Insights/Azure Monitor, including logging, alerting, dashboarding
- Ability to troubleshoot, investigate issues, and identify common support scenarios for prescriptive runbook documentation or proactive monitoring
- Experience with ServiceNow or other standard ITSM tools
- Critical thinking, problem-solving, troubleshooting and decision-making skills
- Strong communication skills
- Desire to work in fast-paced, entrepreneurial setting
- Willingness to participating in an on-call rotation
- High integrity, with a proactive, positive approach to work
- Education: BA/BS or relevant experience
- Microsoft Azure Administrator certification is desired
- Meet the minimum qualifications and requirements of the position
- Have completed twelve (12) months service in their current position
- Not be under a disciplinary evaluation or suspension period
- Have satisfactory performance in their current position
- Have their current manager/supervisor recommendation
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Vacancy expired!