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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo.It all begins with outstanding talent. It all begins with you.Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.About this role:The Wells Fargo Threat Monitoring Team is seeking a Fraud & Claims Operations Consultant that will be responsible for analyzing and documenting vulnerabilities that contribute to anomalous Unauthorized Automated Access and Fraud activity. As part of this analysis, you will work with others to identify potential solutions and remediate control gaps and issues.This is a fast paced, dynamic and quickly changing work environment where priorities and focus may need to shift frequently. Candidates should be self-starters with demonstrated ability to: adapt to a changing environment; analyze and simplify complex information; communicate effectively to various audiences, including senior management; influence stakeholders in a collaborative environment without direct organizational authority; make decisions in the face of uncertainty; build strong relationships with team members as well as key business partners; and compile, analyze, and interpret data and reporting.In this role, you will:Perform analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/ products
Investigate, analyze and propose mitigation for potential or known risks
Draft reports of findings and trend analysis and make recommendations to mitigate risk
Consume, process, aggregate, and output large quantities of data
Gather, analyze, and document evidence needed to conduct investigations
Work with internal and external teams to facilitate handling of fraud and unauthorized automated access
Research and analyze complex transactions and referrals to prevent and detect financial crimes activities, policy violations and/or suspicious situations with moderate to high fraud losses
Participate in various projects to enhance functionality of our team, our organization, and our ability to prevent fraud
Required Qualifications, US:2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:2+ years of online fraud experience
Fraud investigations experience
Ability to develop partnerships and collaborate with other business and functional areas
Ability to think strategically, implement, and deliver business objectives
Ability to present to multiple levels of management
Ability to assess current processes/procedures and make recommendations for efficiency
Strong analytical skills and ability to build business cases
2+ years of Teradata experience
1+ year of SAS experience
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Excellent verbal, written, and interpersonal communication skills
Ability to do root cause analysis, identify control gaps, and decision errors
Job Expectations:Schedule is a Hybrid, Monday - Friday, 8am-5pm. However, schedule subject to change based on business needs and will fall into the hours of operation. Flexibility of schedule is an expectation. Schedules are dynamic and will change based on business need as determined by customer volume; customers are the primary focus of everything we do.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Company: WELLS FARGO BANKReq Number: R-207638-4Updated: Fri Sep 16 20:01:57 UTC 2022Location: Tempe,Arizona
Vacancy expired!