Vacancy expired!
Microsoft Intune (MEM) Engineer - Project Consultant - (Tempe, AZ or Arlington, TX)Genuent is Hiring a Microsoft Intune (MEM) Engineer, Project Consultant with a premiere client. This position will be based in either Tempe, AZ or Arlington, TX. If you're a match or know anyone that may be interested, Please apply or contact Summary:Seeking a Microsoft Intune Engineer with knowledge and experience to diagnose PC hardware and software failures with emphasis on superior client experience. Systems supported include Windows 7, Windows 10, Windows 10 IOT, Mac OSX, Intune, JamfQualifications:
- Proficient in Microsoft Intune administration
- Support migrations to Windows 10 and Mac OSX using Intune
- Maintaining device compliance using Microsoft Endpoint Manager
- Ensure that incident tickets and outages are responded to and resolved in accordance with Service Level Agreements (SLAs) within ServiceNow.
- Designing, building, testing, deploying and supporting Windows 10, MAC OS deployments using AutoPilot
- Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair (MTTR)
- Deploy Intune configurations, policies and settings for Windows 10 endpoints in an intune managed infrastructure
- Provide escalated technical support for Tier I and Tier II technical personnel.
- Maintenance of Intune policies, baselines, and conditional access rules for Windows 10
- Experience in Power BI reports
- Experience in device compliance and reports/ Log Analytics
- Analyze incident ticket statistics to provide recommendations on ways to eliminate any developing negative trends.
- Inform team members and managers of important issues and information which will enhance client satisfaction and team performance.
- Monitor the performance of the desktop infrastructure and make suggestions for improving efficiency
- Contribute in the testing and development of training material, Standard Operating Procedures (SOPs) associated with new products, services and equipment.
- Work with internal and external resources to accurately test enhancements.
- Perform training for Tier I and Tier II technical personnel
- Building reports related to software installations, Device compliance, via Microsoft Endpoint Manager
Vacancy expired!